| A: DEFINITIONS
1. Agent means any person, firm or corporate entity
primarily in the business of selling or letting residential or commercial
properties or land on behalf of multiple unrelated third parties.
2. Developer means any person, firm or corporate entity
primarily in the business of building or renovating residential or commercial
properties.
3. Landlord means any person, firm or corporate entity
marketing and/or managing property they own for let.
4. Conditions means these terms and conditions of Your
Membership.
5. We, Us, Our Home package and homepackage.co.uk means Home
Package Limited, 27 Lower Trinity Street, Birmingham, B9 4AG. Registered in
England no. 6466425 or any entity which is from time to time its holding
company, a subsidiary or a subsidiary of any such holding company (within the
meaning of section 736 of the Companies Act 1985 as amended at the date of this
Agreement) or any successor in business to Home Package Limited.
6. You and Your refers to the
person, firm or corporate entity who has applied for membership of Our
Website.
7. Your Client means an Agent, Developer or Landlord who has
instructed You to market property, land or developments on their behalf.
8. Our Website means Our consumer facing website located at
www.homepackage.co.uk.
9. Our Users means visitors to Our Website.
10. User Data means information provided by or derived from
Our Users and their activities on Our Website.
11. Your Data means all information and any part thereof
provided to Us by You either directly or indirectly, including Data supplied or
available by way of a URL link, or information provided or displayed on Your
behalf by a third party.
B: OUR COMMITMENT TO YOU We:
1. Will provide an internet property listing service for
displaying Your Data to visitors to Our Website and may also offer You other
relevant additional features and services to help manage Your advertising and
promote Your membership;
2. Will use reasonable endeavours to ensure that, except
where We are manually updating Your Data pursuant to Your instructions, updates
to Your Data provided automatically to Us will appear on Our Website within 48
hours of receipt or if You make changes to Your Data via Home Package Members
Area, within 15 minutes;
3. Will, use reasonable endeavours to provide access for You
to add, amend or remove Your Data using Home Package Members Area 24 hours a
day, 7 days a week;
4. Will use reasonable endeavours to maintain the
availability and performance of Our Website;
5. Will maintain the integrity of Your Data but accept no
responsibility for checking the accuracy of Your Data and have no obligation to
edit or review Your data, although We reserve the right to edit, review,
suppress or remove Your Data if We believe it is inaccurate, inappropriate or
in Our opinion contravenes these Conditions or any applicable law in any way.
If we have to make changes we will notify you of them within 1 working
day;
6. Will use reasonable endeavours to ensure that Your Data
is not altered in such a way as to misrepresent any of the information
contained in it;
7. Will notify You of changes to the specification and/or
format in which You must provide Your Data at least 30 days in advance, except
where changes are essential to the proper operation of Our Website, in which
case We will notify You as soon as reasonably practicable;
8. Will forward all potential customer enquiries, generated
from Our Website, to the contact details We have for Your Locations as soon as
reasonably practical. In the event of Our failure to do so, We will notify You
within 2 working days of becoming aware of such failure;
9. Will comply with the Data Protection Act 1998 to the
extent that it affects Our business and with any guidance applicable to Our
business issued from time to time by the Information Commissioner;
10. Will use reasonable endeavours to market Our Website to
prospective sellers, buyers and renters.
11. Warrant that, subject to Our privacy policy published on
Our Website, no third party (excluding at Our sole discretion Your customers or
Your Clients customers) will, without Your consent be provided with:
11.1. Web traffic or performance data associated directly
with either Your Locations or Your Data;
11.2. User Data associated with You or with Your Data if the
User did not consent to Our use of such data;
12. Grant You the non-exclusive right to use Our logo, name
and Our Website address in any advertising, promotional material and displays
in accordance with any instructions that We may issue from time to time and/or
display upon Our Website and in a manner that does not bring Us into disrepute
or misrepresent Your relationship with Us;
13. Will, subject to Your Membership type and Our discretion,
provide You with a profile page or pages on Our Website, the entire content of
which shall be subject to Our approval.
C: YOUR COMMITMENT TO US You:
1. Warrant that You or Your Client primarily operate as an
Agent, Developer or Landlord, are providing the services normally associated
with those operations and have not or will not, in Our opinion, misrepresent
the nature of Your business to Us;
2. Warrant that unless You are a Landlord, neither You nor
Your Client are dealing as a consumer for the purposes of the Unfair Contract
Terms Act 1977, Section 12, as amended and that You have not or will not, in
Our opinion, misrepresent the nature of Your business to Us;
3. Warrant that Your Data will only include information on
unsold/unlet property or land appropriate to Your Membership;
3.1. Where You or Your Client received the original
instruction from a third party at one of Your Locations to sell or let such
property or land prior to providing it to Us OR
3.2. Where You or Your Client have developed or are
developing such property or land at one of Your Locations;
For the avoidance of doubt Your Data must not include
details of property or land if the original instruction was received, is
managed or controlled from somewhere other than one of Your Locations or that
You are not properly authorised to market or that is not freely available for
sale or let;
4. Warrant that where You provide images to be shown with
the property or land You or Your client are marketing, such images are only of
the property or land being offered, the occupier lifestyle and immediate
locale;
5. Will provide Your Data to Us in accordance with any
specifications and/or in the format that We specify and in such a way as not to
interfere with the operation of Our Website, compromise Our Users experience or
have a detrimental effect on the quality of Our Website;
6. Will provide Us with a valid working email address and
telephone number for each of Your Locations and will immediately advise Us of
any changes or technical problems that would prevent Your Locations receiving
emails or calls (If any of Your nominated contact methods are not capable of
receiving Our messages, We will not be liable for any lost business);
7. Warrant that; You will comply with all reasonable
requests and preferences expressed by Our Users; will comply fully with Your
obligations under the Data Protection Act 1988 with respect to personal data We
send or make available to You and will not make available any personal data to
third parties without explicit consent;
8. Will comply and You will procure that Your Client
complies with all UK legislation and other regulatory and compliance standards
that are applicable to a business of the same or a similar nature to Yours or
Your Client's business within the UK (such as, without limitation, the Estate
Agents Act 1979, The Energy Performance of Buildings (Certificates and
Inspections) (England and Wales) Regulations 2007 as amended and if You or Your
Client or both (as appropriate) operate outside the UK, within that
jurisdiction as well;
9. Will act and You will procure that Your Client acts in
accordance with the best professional practice of a supplier with experience
and expertise in carrying on business in the same or similar area of business
as Yours or Your Client's business, within the UK and if You or Your Client or
both (as appropriate) operate outside the UK, within that jurisdiction as well;
10. You will ensure that You and Your Data comply with all
UK legislation (such as, without limitation, the Property Misdescriptions Act
1991, The Housing Act 2004 and The Energy Performance of Buildings
(Certificates and Inspections) (England and Wales) Regulations 2007) that
applies to the marketing of property or land as well as the British Code of
Advertising, Sales and Promotion and Direct Marketing (11th Edition) as updated
or amended from time to time and the Control of Misleading Advertising Regulations
1998 (as amended) and any other regulatory and compliance standards that may
from time to time apply in respect of You and Your Data, regardless of whether
such legislation directly applies to You;
11. Warrant that You have good title to Your Data and that
Your Data; is accurate, relevant and complete; is of a professional and
inoffensive nature; is to the best of Your knowledge free from known viruses,
disabling programs and devices; is not in breach of any obligations of
confidentiality or privacy; is not being displayed against the wishes of whom
You or Your Client acquired it; does not include details of Your commission,
fees, specific comparisons with third parties who We perceive to be competitors
of You or Your Client, any links or references to any website or any other
information that is specifically excluded by these Conditions or that We deem
to be inappropriate to Your Membership;
12. Warrant that when reproduced or published by Us, Your
Data will not; breach any contract; fail to comply with any applicable law or
regulation; infringe any copyright, trade mark, intellectual property or any
other personal or proprietary right of any person, firm or corporate entity;
render Us liable to any claim whatsoever; and that You will indemnify Us against
any resulting third party claim, legal action or penalty should Your Data not
meet these Conditions;
13. Will use reasonable endeavours to update Your Data to
ensure that it is and remains correct including but not limited to any
alterations to prices and availability and the display of any data. Where there
is a material change or update of Data, You will ensure Your Data is amended
accordingly within 1 working day;
14. Will use all reasonable endeavours to help Us identify
and remedy unauthorised copying and storage of Your Data;
15. Will use, and will procure that Your Client uses
reasonable endeavours to respond to emails sent to Your Locations on the day of
receipt if that day is a working day and in any event by noon the following
working day;
16. Will make all payments due to Us
pursuant to Our charging structure, as notified from time to time, promptly in
accordance with Section E below;
17. Acknowledge and agree that We may enter into agreements
with third parties whereby Your Data can be published or accessed through
mediums not belonging to Us and/or through channels other than Our
Website;
18. Will seek Our written approval of any material (except
those referred to in Condition B12 or We explicitly licence You to use or
publicly available data) that You intend to use in Your business or publicise
that contains data sourced from Us or references Your relationship with Us and
in any case will only use such material in accordance with Conditions C8 - C10;
19. You warrant that You will not without Our written
permission directly or, in Our opinion indirectly, sell on or provide access to
the services and features of Your Membership to third parties.
D: GENERAL
1. Subject to clause D3, Your Membership is subject to these
Conditions to the exclusion of all other terms and conditions express or
implied and any variation to the conditions of Your Membership (other than as
described in Condition D2) shall have no effect unless expressly agreed in
writing and signed by an authorised senior representative of Us.
2. The current version of Our conditions of membership (as
posted on Our Website) will apply at all times to Your Membership and will
supersede all previously published conditions of membership.
3. Where You purchase, use or access products or services
from Us, or from partners supplying such products and services on Our behalf,
any associated product or service conditions, including those of Our partners,
shall form part of Your terms and conditions of membership.
4. You acknowledge that You have not relied upon any
statement or representation made by Us when applying for membership of the Home
Package services unless expressly set out in these Conditions or subject to
Condition D1.
5. If any provision contained in these Conditions is for any
reason held to be invalid or unenforceable in any respect that invalidity or
unenforceability will not affect any other provision of these Conditions and
these Conditions will be construed as if that invalid or unenforceable
provision had not been contained herein.
6. No application for membership of
Our services placed by You will be deemed to be accepted by Us until We confirm
Your Membership. We are not obliged to accept any application for membership by
You nor give You reasons for declining or terminating Your Membership.
7. No forbearance or delay by either party in enforcing its
respective rights will prejudice or restrict the rights of that party, and no
waiver of any such rights or of any breach of any Condition will be deemed to
be a waiver of any other right or of any later breach.
8. We may immediately terminate Your Membership on notice to
You if You enter into any form of insolvency including without limit
liquidation, bankruptcy, receivership, administration or You are unable to pay
Your debts as and when they fall due, or anything analogous to the foregoing
occurs in any jurisdiction.
9. We may immediately terminate or suspend without notice
Your Membership if We believe You are in breach of any term, condition or
warranty in these Conditions.
10. If at any time We have reason to doubt Your ability to
comply with any term, condition or warranty in these Conditions, We will give
You notice and reserve the right to; refuse Your application for Membership;
immediately suspend or terminate Your Membership; audit Your processes,
property details and practices and charge You for Our costs and time in doing
so;
11. If when compared with the majority
of Our other members, Your Locations market or Your Data includes high volumes
of property or land and/or Your properties or land are spread over a wide
geographical area or We believe Your Data includes details of property or land
not from one of Your Locations, then in accordance with any guidelines that We
may set and communicate to You from time to time, We reserve the right to
charge You for additional locations or in a manner We deem equivalent to Your
volume or to charge You on a per property basis.
12. Conditions D12 - D16 set out Our entire financial
liability (including any liability for the acts or omissions of Our employees,
agents and sub-contractors) to You in respect of any liability of Us arising as
a result of or in connection with Your Membership.
13. All warranties, conditions and other terms implied by
statute or common law are, to the fullest extent permitted by law, excluded
from these Conditions.
14. Nothing in these Conditions excludes or limits Our
liability for death or personal injury caused by Our negligence or for Our
fraudulent misrepresentation.
15. Subject to Condition D12, We will not be liable to You
for:
15.1. any indirect, consequential, special or punitive loss,
damage, costs and expenses;
15.2. loss of profit;
15.3. loss of business;
15.4. loss of reputation;
15.5. depletion of goodwill; or
15.6. loss of, damage to or corruption of data.
16. Subject to Condition D12, Our
total liability to You under or connected with Your Membership shall not exceed
a sum equal to 125% of the fees attributable to the 90 day period of Your
Membership prior to the claim arising.
17. A person, firm or corporate entity who is not a party to
the agreement for membership between You and Home Package has no right under
the Contracts (Rights of Third Parties) Act 1999 to enforce any of these
Conditions but this does not affect any right or remedy of a third party which
exists or is available apart from that Act.
18. We will not be held liable if events outside Our control
prevent Us fulfilling Our obligations to You.
19. These Conditions and Your completed membership form when
accepted by Us contain the whole agreement between You and Us relating to Your
Membership and supersedes all prior agreements, arrangements and understandings
between You and Us relating to Your Membership.
20. We retain the right at any time during the course of
Your Membership to vary these Conditions and We will give You 30 days prior
notice by email to Your Locations of any such variation. You may subsequently
terminate Your Membership by giving 30 days notice in writing to Us if the
changes to the Terms and Conditions materially and adversely affect You and
Your business.
21. Your Membership will continue for the Term and, subject
to these Conditions, shall continue thereafter unless or until terminated by
either You or Us giving prior written notice of at least 30 days. The final day
of Your Membership must coincide with the last day of a calendar month.
22. You must give notice as per D21, for each Location You
wish to remove from Our Website.
23. Upon termination of Your Membership for any reason, You
will pay all sums due to Us at the date of such termination. We will not make
any partial or full refunds for products or services You have paid for prior to
termination, or are due to Us from any notice period that applies.
24. We reserve the right to employ User Data and Your Data
in Our marketing activities, other products and services offered by Us or to
make it available to selected third parties, subject to the Data Protection Act
and the privacy policy on Our Website.
25. These Conditions shall be governed by and construed in
accordance with the laws of England and Wales and any disputes arising in
respect of Your Membership will be submitted to the exclusive jurisdiction of
the English Courts. Judgment may be enforced in any court of competent
jurisdiction and You and Home Package waive any right to object to the
exclusive jurisdiction of the courts of England and Wales.
26. We retain the right to edit, suppress, remove or amend
any links or similar to third party sites, documents or associated data if, in
Our opinion, the operation of such links will adversely affect in any way the
performance of Our Website or the user experience of using Our Website.
27. If signed electronically, the parties acknowledge that
these Conditions have been signed electronically and such electronic signature
shall constitute valid acceptance of the terms and conditions contained herein.
E: PAYMENT TERMS
1. If Your Membership is accepted, for the duration of the
Term and thereafter You will pay Our membership charges for the Home Package services
You select and use. After expiry of the Term, Our charges may be varied from
time to time subject to Us providing 30 days prior notice to You of the date
the change will take effect. Further, without prejudice to any of Our other
rights in these Conditions, where Your Data does not comply with Condition C3
or does not in Our opinion originate from one of Your Locations, You will also
pay Us for the equivalent Home Package services You have used or are using and
for any additional locations We deem appropriate at Our then prevailing
prices.
2. You can make payments to Us by the method that You select
on Your membership form and those payments will be made in accordance with
Conditions E2 - E6 (as applicable).
3. Unless otherwise specified, invoices will be raised in
advance.
4. If You pay Us by Direct Debit, We
will collect the payment from Your nominated bank account not less than 6
working days from the issue of the invoice in accordance with the Direct Debit
Scheme. You must ensure sufficient funds are available in Your account or You
must provide alternative payment details to Us.
5. If We invoice You, unless You tell Us within 5 working
days of any mistakes, We will deem the invoice amount agreed and must receive
payment within 6 working days of the date of the invoice.
6. If We are unable to collect a
Direct Debit, or You have not paid Our invoice
within the credit terms, then We may charge You interest on Your outstanding
balance in accordance with the Late Payment of Commercial Debts (Interest) Act
1998 as amended from time to time or, where you are acting as a consumer, at a
rate of 2% above the prevailing base rate of Barclays Bank plc per month. In
addition, a late payment fee of £25 may be levied. We also reserve the right to
immediately remove Your Data and Your Locations from Our Website and suspend
Your Membership. Whilst Your Membership is suspended You will continue to
accrue charges at Your prevailing rates. Unpaid invoices will be referred to
Our Debt Collection Agency and We or they may share Your payment history and
default with other companies which may subsequently affect Your credit record
and ability to secure credit. |